Privacy Policy

At Begaa Tours, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you book or inquire about our Morocco tours. By booking with us, visiting our website, or interacting with our services, you agree to the practices outlined in this policy.

1. Information We Collect

When you use our services, we may collect the following types of information:

  • Personal Information: When you book a Morocco tour, sign up for our newsletter, or contact us for inquiries, we collect details such as your name, email address, phone number, and billing information.
  • Payment Information: We collect payment details (e.g., credit card information) to process payments related to bookings.
  • Tour Preferences: Information about your tour preferences, special requests, or details of a specific itinerary.
  • Usage Data: We collect non-personal data such as IP addresses, browser types, and browsing activity on our website to help improve your experience.
  • Location Data: We may collect location data to enhance your experience with some services (e.g., guiding and customized tours).

2. How We Use Your Information

We use your personal information for the following purposes:

  • Booking and Service Delivery: To confirm and process your bookings for Morocco tours and provide tour itineraries, tour guides, and transportation services.
  • Communication: To provide booking confirmations, tour details, promotional offers, or other relevant information about your tour experience with Begaa Tours.
  • Improve Our Services: To understand your preferences and feedback, allowing us to improve our tours, website, and customer experience.
  • Legal Compliance: To comply with applicable laws and regulations and protect our rights in case of legal claims.

3. How We Share Your Information

We respect your privacy and will not sell your personal information. However, we may share your information in the following cases:

  • Service Providers: We may share your information with trusted third parties (e.g., payment processors, tour guides, transportation providers, and accommodation partners) who help us facilitate and deliver our tours.
  • Legal Requirements: We may disclose your information to authorities if required by law or in response to a legal process (e.g., a court order).
  • Business Transfers: If Begaa Tours undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new owners as part of that transaction.

4. Data Security

We take the security of your personal information seriously and implement reasonable security measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, track website usage, and improve our services. You can turn off cookies via your browser settings, but doing so may limit certain website functionalities.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to the personal information we hold about you and request corrections if inaccurate.
  • Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
  • Deletion: You may request the deletion of your personal information, subject to certain legal restrictions.

To exercise these rights, please get in touch with us at [Your Contact Email or Phone Number].

7. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for children under 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will delete that information as soon as possible.

9. International Transfers of Data

Since Begaa Tours operates in Morocco and serves customers globally, your data may be transferred to and stored in countries outside of your country of residence. You consent to transmitting and processing your data in these countries using our services.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the revised policy on our website. Please review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please get in touch with us at:

Begaa Tours

Email: contact@begaatours.com

Phone: +212-666-224-924

Address:  Marrakech 40000 Morocco